As we bring in the new year, we usually reflect on the past one and are not able to resist comparison to previous years. I think it's safe to say, for most, 2009 didn't compare well to it's predecessors. Looking ahead is important and learning to flex and change with the times and situation of your business is the best protocol.
Take a look at your business and adjust in places you feel necessary. The direction you took even 2 years ago may bring you to another fork with another decision to make about the future of the way you do business, who your customers are, the services you provide and the way these customers will find you. It seems everything is done by computer now; day to day business, marketing, data streaming & customer contact. If you're not texting, tweeting or video streaming you are not in the loop, right? Well.....
Being an old(-er) dog that is still learning the new tricks, I still have a few up my sleeves. It's no secret the old dinosaurs like "cold calling" are extinct, but there are some new fangled ways to provide great service and let your customers know you are ready, willing and able to fulfill all their embroidery needs. You just need to be creative and stay up with the times. You may not feel that you have something to "tweet" every minute of the day but many companies have successfully incorporated Twitter into their marketing lineup. Social networking sites are abundant and there are even sites specifically geared toward embroidery and promotional advertisers. Many times you can have a page on these sites dedicated to your business with a profile to let potential customers know who you are and what you do.
Get creative and go to work! What things do you plan to incorporate into your business this year?
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